Yes! All orders are shipped for free, no matter if you order 1 item or 100 items, courtesy of us.
There may be small errors here & there but your clothing should fit based on your measurements & our sizing chart, if it doesn’t you can always contact us for a solution. Usually, if you use a size M for example, getting a size M should be fine, but if you’re still in doubt contact us & we will help!
Sorry to hear that. If the tracking information states that your items have been delivered but you have not received it, please check with your neighbors in case another home received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office (if applicable).
We will always do our best to assist you, but we do not hold responsibility for packages that are lost or stolen in transit. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them.
Some tips for the future:
+Install security cameras, package thefts are on the rise as online shopping grows
+If you will be away on the day delivery is expected, have someone you know be on the lookout for it
We accept nearly every debit & credit card, all payments are encrypted & secured.
This is very common, you’re so excited to place that order that you complete the purchase & forgot to use your code, well the good news is you can still use it for your next order!